Charlotte von KROGH
Head of Broadspire Europe - Nordic Regional Director
Crawford & Company (Norway) AS
Charlotte has been with Crawford & Company since 1994. She is Head of Broadspire Europe and Nordic Regional Director. Charlotte is located in Oslo Norway. Her background is in Finance, educated in The UK with a BSc in Econ & Bus. Econ and a MSc in Financial Managerial Controls. Charlotte's career within Crawford started as Finance Manager in Norway. In 1999, Charlotte became Country Manager and became responsible for developing the Norwegian operation. In 2007, Charlotte became CEO of Continental Europe, Middle East, and Africa. In 2010, Charlotte returned to the Nordic region and moved into her present position. In 2018, Charlotte also became Head of Broadspire Europe.
Narcis PAVALASCU, Ph.D.s M.Eng.
Owner, Pavalascu Risk Consultants
Narcis PAVALAȘCU, PhD s MEng - Owner and Founder of Pavalascu Risk Consultants Ltd (PRC)- Exclusive Correspondent of Crawford & Co International Loss Adjusters for Romania, Moldova, Croatia, Serbia, Montenegro, Bosnia Herzegovina and Macedonia. With s strong local and international presence, PRC is specialized in risk management, loss adjusting, third party claims administration, audit and case studies. With an experience of more than 22 years of insurance market, he is the Founder and President of Prime Risk Tech, the Association of professionals for claims and risk management in Romania, and Founder and President of ACAMA, the Insurance Arbitration Court of Romania.
Steven M. LULEWICZ
Vice President, Global - Strategic Markets & Clients
Broadspire Services, Inc.
Steve Lulewicz is Vice President, Global - Strategic Markets and Clients for Broadspire Services, Inc. Currently, based in the USA, Mr. Lulewicz is responsible for global expansion and growth in both existing and new markets for Broadspire, Crawford's TPA services company.
Mr. Lulewicz has more than 25 years of insurance industry experience, including claims, operations, sales and global risk management consulting positions. Prior to his tenure with Broadspire, Mr. Lulewicz ran a successful global consulting business, Global Claims Solutions, LLC, was VP - Global for ESIS (Chubb) and was Director, Claims and International Operations for Gallagher Bassett Services (GB). Mr. Lulewicz has lived and worked in as well as creating successful TPA operations in Australia, Argentina, Brazil, Canada, Denmark, New Zealand, Scotland and the UK.
CEE Region Business Development Manager
Results driven professional with over 12 years' experience in international Claims Management. Proven track record that reflects strong business acumen, strategic planning, business development skills and ademonstrated commitment to organizational growth. Skilled in analysing existing operations and implementing cost-effective systems, strategies and processes to improve organizational performance and profitability. Team building and leadership strength with proven ability to manage and motivate project teams.
Broadspire by Crawford & Company
I have worked in the TPA / Claims Management industry for 16 years, with Crawford & Company (Broadspire, by Crawford & Company).
My particular area of expertise is in first and third party Motor Claims, but my experience and competencies are wide ranging across the Insurance and liability claims industry.
I have extensive experience in; team management, operations, departmental management, client relationship management and business development within the insurance and liability claims sector.
I have a rounded level of experience within Insurance based claims services, working with Captive, Niche and Composite Insurers as well as self-insured Corporates.
I have worked in the both the south East Asian and Eastern European TPA markets on secondment within Crawford and Company.
With particular expertise in process design / re-engineering, implementation and data analysis, my passion is around; understanding, innovation and delivery.
Kirsten M. EARLY, JD MBA Managing Director
Broadspire, by Crawford & Company
Having started her insurance career as an underwriter immediately after graduating from Columbia University in New York with her Economics degree in 2001, Kirsten went on to obtain her Juris Doctor degree in 2005, before beginning work as an insurance litigation attorney in New York City. After practising law for 5 years she moved on to become the AVP, Global Client Executive at Marsh USA overseeing 5 of their top 50 global clients before moving on to Chubb as an AVP, Global Claims. While at Chubb, she finished her Masters in Business Administration degree with a focus in finance and then moved to Crawford in 2014 where she began her career as VP, Global Markets based out of New York. In this role Kirsten was responsible for the management and relationships with all of Broadspire's U.S. based multinationals. In June 2018, Kirsten was promoted to Managing Director, Broadspire UK where she now manages an office of more than 150 dedicated claims people to drive the Broadspire brand forward in the UK and and around the globe. She reports into Broadspire's Global President, Danielle Lisenbey. Kirsten lives outside of London with her husband Matt and their 4 children Joey (10), Charlie (7), Frankie (6) and Brady (3).
Gemma BEAUMONT, Cert CII, Cert CILA
Global Hub Manager
Broadspire by Crawford & Company
Crawford & Company
Gemma has worked within the insurance industry for 12 years, starting out at GAB Robins and transferring to Broadspire by Crawford & Company as part of the GAB Robins acquisition in 2014. Gemma's experience includes client management, global programme management and global hub management. Gemma was recently appointed Broadspire UK Global Hub Manager, now responsible for overseeing and coordinating with Broadspire global hubs to ensure a consistent and quality service is provided on the UK lead global programmes.